Hi Mel,

I’m only picking =
up emails now from the last week or two. Sorry about =
that.

Good to see you last =
week.

Do I need to do anything =
here?

ML

Hello,

Last =
Reminder!  We’re getting in touch with some essential information =
about your Internet email services, this relates to all devices you are =
using for your email.

As in our =
previous emails we have notified that we have been working on some major =
improvements to the services we offer. Our aim is to make our entire =
range of products even more dependable, efficient and secure.  =
These enhancements are set to go live on October 1st =
2019.

What you need to do

If your =
outgoing server is currently using port 25 or 465, you will need to =
change the port to 587. We recommend using STARTTLS encryption.  =
You can keep your server name the same, it’s just the port that needs to =
be updated.

When you need to do it

The sooner =
the better. These settings will work today. If you leave it until after =
the go-live date you won’t be able to send any emails until you make the =
change.

Any questions?

If you have =
any queries or concerns at all, you can get in touch with us anytime =
through your Internet control panel or follow instructions at the end of =
this email.

Thanks for your time,

Regards,

Mel

Mel =
Launder          18 Killane =
Park           &nb=
sp;           T:  =
+44 (0) 28 2587 8692

IT =
Studio           &=
nbsp;       Ballymena, BT42 =
1JS           http://www.itstudioni.com =

Changes to SMTP =
Ports

As of September =
2019, any mail client sending via SMTP through a Heart Internet mail =
server should use port 587 instead of ports 25 or 465. =
Details on how to change this will vary on your mail client, but we’ve =
detailed some of these further down this article.

It is also =
advisable to use STARTTLS for your encryption =
method.

Outlook

Select FileSelect Account SettingsSelect Account Settings from the =
dropdownSelect your email account from the lists in =
the Email tab and =
select ChangeSelect More SettingsSelect AdvancedChange the Outgoing server (SMTP) option =
to 587Change the encryption types on both IMAP and SMTP =
to STARTTLSSelect OkSelect NextOnce tests have completed select Close and =
then Finish

Windows =
Mail

Start Windows Mail, click the Tools menu at the top of the =
window and then click Accounts.Select your account under Mail, and then click on the =
Properties button.Go to the Advanced tab, under Outgoing server (SMTP), =
change port 25 to 587.Click the OK button to save the =
changes.

Outlook =
Express

Start Outlook Express, and then select Accounts from the =
Tools menu at the top of the window.Double click on your email account.Under the Advanced tab, change the Outgoing server (SMTP) =
port 25 to 587.

ThunderbirdSelect ToolsSelect Outgoing Server (SMTP)Select the server for this account =
then EditChange the port to 587Change the Connection Security option =
to STARTTLSChange the Authentication Method option =
to Normal PasswordEnter your full email address as the User =
NameSelect OKSelect OK

Mac =
Mail

Select PreferencesSelect AccountsSelect the Outgoing Mail Server (SMTP) drop down =
menu, then Edit SMTP Server ListSelect the SMTP server for this accountChange the Port =
to 587Select OK

iPhone

Go to SettingsSelect Passwords & AccountsSelect your email accountSelect the AccountUnder OUTGOING MAIL SERVER =
select SMTPSelect the serverUpdate the Server Port to =
use 587Select DoneSelect < Account =
then Done

Android =
Mail

Open the Email AppSelect SettingsSelect Account SettingsSelect the account you wish to changeScroll down to More SettingsSelect Outgoing SettingsChange the port to 587 and the Security =
Settings to STARTTLSSelect Done