Hello,

Last Reminder!  We’re getting in touch with some essential informa=
tion about your Internet email services, this relates to all devices you ar=
e using for your email.

As in our previous emails we have notified th=
at we have been working on some major improvements to the services we offer=
=2E Our aim is to make our entire range of products even more dependable, e=
fficient and secure.  These enhancements are set to go live on Octo=
ber 1st 2019.

What you need to do

If your outgoing server is=
currently using port 25 or 465, you will need to change the port to 587. W=
e recommend using STARTTLS encryption.  You can keep your server name =
the same, it’s just the port that needs to be updated.

When you need t=
o do it

The sooner the better. These settings will work today. If you=
leave it until after the go-live date you won’t be able to send any emails=
until you make the change.

Any questions?

If you have any quer=
ies or concerns at all, you can get in touch with us anytime through your I=
nternet control panel or follow instructions at the end of this email.

T=
hanks for your time,

Regards,

Mel=

Me=
l Launder          18 Killane =
Park           &nbsp=
;           T:  +44 =
(0) 28 2587 8692

IT Studio  &=
nbsp;           &nbs=
p;    Ballymena, BT42 1JS     &nbsp=
;     http://www.itstudioni.com

&n=
bsp;

Changes to SMTP Ports=

As of September 2019, any mail client sending via SMTP through a Heart I=
nternet mail server should use port 587 instead of ports 2=
5 or 465. Details on how to change this will vary on your mail client, but =
we’ve detailed some of these further down this article.

It is also advisable to use STARTTLS for your encryption method.

Outlook

Select FileSelect Account SettingsSelect&nb=
sp;Account Settings from the dropdownSelect y=
our email account from the lists in the Email tab and select&nb=
sp;ChangeSelect More SettingsSelect AdvancedChange=
the Outgoing server (SMTP) option to 587Change the encryption types on both IMAP and SMTP to STARTTLSSelect OkSelect&nb=
sp;NextOnce tests have completed select =
Close and then Finish

Windows Mail

Start Windows Mai=
l, click the Tools menu at the top of the window and then click Accounts.Select your account under Mail, and then click on the =
Properties button.Go to the Advanced tab, under Outg=
oing server (SMTP), change port 25 to 587.Click the=
OK button to save the changes.

Outlook Express

Start Outlook Express, =
and then select Accounts from the Tools menu at the top of the window.=
Double click on your email account.Under the Advanced tab, change the Outgoing server (SMTP) port 25 to 587.

Thunderbird=

Select Tools=
Select Outgoing Server (SMTP)Sele=
ct the server for this account then Edit=
=
Change the port to 587Change the Connection Security option to STARTTLSChange the Authentication Method option to Normal Pa=
sswordEnter your full email address as the =
User NameSelect OKSelect OK

Mac Mail

=
Select PreferencesSelect AccountsSelect th=
e Outgoing Mail Server (SMTP) drop down menu, then Edit SMTP=
Server ListSelect the SMTP server for this acco=
untChange the Port to 587Select OK

iPhone

Go to Settings=
Select Passwords & AccountsSelect your email accountSelect the&nbs=
p;AccountUnder OUTGOING MAIL SERVER select SMTPSelect the serverUpdate the Server Port to use 587Select DoneSelect&nb=
sp;< Account then Done

Android Mail

Open the E=
mail AppSelect SettingsSelect Account SettingsSelect =
the account you wish to changeScroll down to More SettingsSelect Outgoing SettingsChange the port to 587 and the Securit=
y Settings to STARTTLSSelect Don=
e

 =